Buying the car
We bid at auction or buy from a dealer network, record the result and issue an invoice.
USA → Europe → Ukraine
Dependable logistics for the dealer business
We deliver vehicles from US auctions and dealer networks. SGS coordinates collection, ocean freight, customs clearance and documents, and every stage is visible in SGS Workspace.
You always know where the vehicle is and what happens next
- 01
- We plan the route taking into account the place of sale, the condition of the car, the port and the shipment schedule.
- 02
- Separately, we show collection from the auction, reception at the warehouse, loading, sea voyage and delivery.
- 03
- If the date changes, we explain the reason and update the next step in SGS Workspace.
01 / Import chain
One control centre for vehicle import logistics
The chain is the same for every route; the dates and the port depend on where the car was sold. Below are the eight legs from purchase to handover.
Delivery to the warehouse
Intake with the full range of extra services: we check the VIN, photograph the condition and carry out the work you ordered.
Delivery to the US port
Interstate transport and delivery of the car to the port of departure.
Ocean shipping
Container loading, freight to a European port, vessel details and an estimated arrival date.
EU port
Arrival, discharge and terminal handling at the European port.
Delivery to Ukraine
The inland leg from the European port to the Ukrainian customs destination.
Customs clearance
Preparing the customs document pack and completing clearance.
Handover to the dealer
Agreeing the handover point and passing the car to you or to your client.
We work four key US ports
- CA · California
- TX · Texas
- GA · Georgia
- NJ · New Jersey
The main delivery hub is the port of Klaipeda
02 / Car path
How a vehicle travels from the USA to Ukraine
The exact route depends on the point of sale and the port. Below are the main stages you see in SGS Workspace.
- 01
We pick up from the auction
We check payment and documents, order vehicle collection from the site.
- 02
We deliver to the warehouse
We organize transportation of the car across the USA to the warehouse or port of departure.
- 03
We inspect and photograph
We check the VIN, record the condition of the car and add a photo to its card.
- 04
We load into the container
Confirm the vehicles assigned to the container and prepare the shipping documents.
- 05
We ship by sea
We add the vessel data, the route and the estimated date of arrival at the European port.
- 06
We coordinate handover
We coordinate unloading, documents, the customs stage and the subsequent transfer of the car.
Container data
Track every container in SGS Workspace
- Cars
- VIN of all cars planned or already loaded into the container
- Route
- Port of departure, vessel and key dates of carriage
- Documents
- Files that have already been received or are still needed for the next stage
- Date of arrival
- The current benchmark and the history of its changes
- Question
- What can affect the deadline and who should act next
03 / What SGS takes on
We take full responsibility for the process
From purchase to handover, responsibility for the process stays with SGS. Here is what that means day to day.
We record the condition at every stage
Photos and events land in the vehicle record with their date — from warehouse intake to container loading.
We provide full insurance
The car is insured for the whole route. The scope of SGS liability for the acts and omissions of its contractors is set by the contract.
We produce regular reports
Your team builds a financial report for a period and exports it as a file, without asking a manager.
We have a procedure for every situation
A delayed document, a changed vessel, damage in transit — each case has a defined sequence and an owner.
We give the dealer a status that makes sense
The current stage, the next step and the recorded planned and actual dates are visible in SGS Workspace without asking.
We provide technical support 24/7
Questions about a car, its documents or the workspace are taken round the clock — through the workspace, messengers or by phone.
05 / Damage in transit
Compensation for damage in transit within 7 business days
Damage in transit happens. What differs is how long a dealer spends getting paid for it.
Handled promptly
The claim is reviewed promptly — without unnecessary documents or approvals.
Payout or repair
We pay compensation or arrange repair with our partners at our own expense.
A realistic assessment
A realistic assessment of the damage with a guaranteed payout — no limits, no delays.
SGS Workspace
All vehicle operations — in one workspace
Vehicles, documents and costs sit in one workspace. How much of it a person sees depends on their role.
- 01
- Delivery statuses and stages — the current stage of every vehicle and the recorded planned and actual dates
- 02
- Photo records — images from photo-capture stages are stored in the vehicle record
- 03
- Documents — invoices, bills of lading and export documents sit next to their vehicle
- 04
- Financial reporting — invoices, payments and a financial report for a chosen period, exported as a file
We open access after your request and onboarding — an account is not created automatically when you click.
04 / What needs attention
Potential delays are flagged separately
Your team does not need to check each car manually. SGS Workspace separately shows issues that may affect the timing or cost.
Document pending
You can see exactly which document is needed, for which car and what it will allow to do next.
The arrival date has changed
We add a reason to the new date so that you can warn your client in time.
Payment not confirmed
The payment remains linked to the account and the car and does not get lost in the mail.
Next step not assigned
If one stage is completed, but the next one has not yet started, the car appears in the attention list.
05 / Frequently asked questions
What you should know before delivery
The exact answer depends on the specific car and route, but the basic rules are the same.
How long does delivery take?
The term depends on the place of sale of the car, the readiness of documents, delivery within the USA, loading of the container, the schedule of the ship and port procedures. SGS provides an approximate date for a specific route and updates it as new information becomes available.
Where are photos and documents stored?
In the card of a specific car. Next to each file, you can see at what stage it was received and what it is needed for.
What happens if the route changes?
The new status, reason for the change and next action appear in SGS Workspace. The commercial responsibility of the parties is determined by the contract.
Your cars
Let's discuss shipping your next batch
Specify the number of vehicles, place of purchase and destination. We will explain the possible route and show how you will control it in SGS Workspace.
Discuss delivery